November 23, 2020 – While the dawn of the EHR promised streamlined, accelerated healthcare delivery, the technology can also include burdensome alerts and documentation requirements that lead to clinician burnout. Providers often spend more time documenting than they do seeing their patients, resulting in poor care experiences and stunted patient-provider relationships. At Providence, one of the largest health systems in the country, leaders were searching for a solution to problems stemming from EHR documentation. "At our organization, clinician burnout and productivity were an issue. The amount of time that clinicians spend on documentation is probably the single biggest issue for our caregivers," said B.J. Moore, executive vice president and CIO at Providence.